Frequently Asked Questions

We are open Sunday to Thursday from 10:00 AM to 12:00 AM, and Friday & Saturday from 12:00 PM to 1:00 AM.

Yes, we offer free delivery for orders above 25,000 Syrian Pounds within Damascus city. For orders outside the city or below this amount, additional delivery charges apply.

You can make a reservation by calling us at 0112345678, or through our website by filling out the reservation form on the contact page.

Yes, we have free dedicated parking for our customers in front of the restaurant.

Absolutely! We have a special kids menu, high chairs, and a comfortable family seating area.

Yes, we have a dedicated vegetarian menu with various options including veggie burgers, salads, and appetizers.

Yes, all our beef patties are made from 100% premium beef with no additives or fillers.

Yes, we offer gluten-free buns upon request. Please inform your server about any dietary restrictions.

Absolutely! You can customize your burger with our wide selection of toppings, sauces, and cheese options.

Yes, we have weekly specials and loyalty programs. Follow us on social media to stay updated on our latest offers.

We accept cash, credit cards (Visa, MasterCard), and mobile payment apps.

Delivery typically takes 30-45 minutes depending on your location and order volume.

You can modify or cancel your order within 10 minutes of placing it by calling us directly.

Yes, we offer catering services for events and gatherings. Contact us at least 48 hours in advance.

If you are not satisfied with your order, please contact us within 24 hours and we will do our best to resolve the issue.

Our restaurant was established in 2010 and has been serving quality burgers ever since.

We source our ingredients from trusted local suppliers and use fresh, high-quality products daily.

Yes, we regularly participate in community events and support local charities.

Currently we have one main location, but we are planning to expand in the future.